This textbook is the one I used for my final year project research.
Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterso
A nice touch in this textbook is the space provided for writing your own notes.
Influencer: The Power to Change Anything by Patterson, Kerry, Grenny, Joseph, M
You will find that this textbook has a detailed index that saves you time.
Teaching & the Case Method: Instructor’s Guide by Louis B. Barnes, C. Roland Ch
What stands out about this textbook is the way it ties theory to everyday life.
